A: first of all, we are a professional factory with rich experience in production and export. Make sure you buy from a real professional manufacturer, where you can get competitive prices. We ensure that all qualified products meet high quality international standards. Second, as experienced exporters, we can provide professional advice on transportation methods to reduce your costs.
Q: How Do I Know My Order status?
A: after receiving the down payment, we will send you a financial confirmation letter of payment. If necessary, you will receive letters and photos from the production, quality and packaging departments so that you know about your order.
Q: How Do I get urgent feedback?
A: If you need to contact US urgently, please call us at + 86-18921744020. You can also send email and wechat to our business specialist, we will provide 24-hour online service.
Q: What is your sample policy?
A: as our products are large-scale goods, we regret that we can not provide you with samples free of charge, but we will have flexible first order discount prices. In addition, if you need to customize the product or new product development proofing, you need to pay additional proofing fee and freight. Q: What is the sampling time?
A: according to the samples, we will confirm the length of the production cycle according to your requirements, and communicate with you as soon as possible, but if we have samples on hand, we can send it to you as soon as we receive the payment.
Q: Can I print my logo on the package?
A: Of course. Customizable packaging and OEM printing.